|Leadership Service means
responding to client needs.
entails not just delivering information, but also receiving important messages. Truly
listening to the client and confirming what I hear is important to assure that appropriate
weight is given to priorities.
Confidentiality Mastering the art of communication
also means knowing when not to talk. Being privileged to work with a number of
companies who are pathfinders in advanced technology manufacturing has made me sensitive
to the importance of confidentiality. Many of the high-tech projects involve processes and
procedures that are highly proprietary.